Shipping Policy

Processing Time

Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

Delivery times vary by destination:

• Europe: 7–14 business days
• Rest of World: 10–18 business days

Please note that these are estimated timeframes and may vary due to carrier delays or customs processing.

Free Shipping

We offer free shipping on all orders, worldwide.

Tracking

Once your order ships, you'll receive a tracking number via email. You can use it to monitor your delivery in real time.

Customs & Duties

International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in the order total.

Questions?

Contact us at succulhaus@gmail.com and we'll be happy to help.